Field service management

Scheduling, dispatch and customers in one simple app

SimpleFSM was built inside a working home service company to run its own crews. Book jobs in seconds, see every technician on the map and never lose track of a customer again.

  • Free forever for one operator
  • No credit card
  • Unlimited team from $10/mo
Features

Everything a service business needs, nothing it doesn't

Your office, your crews and your customers, kept in sync from the first call to the paid invoice.

Book a job in seconds

Pick the day, see how it fits the route, set the time. Three swipes and the appointment is on the calendar, the customer profile is created and the confirmation is ready to send.

Visual routing

See every technician's day on a map with numbered stops and total mileage, so you can slot a new job where it actually fits instead of guessing.

Live GPS tracking

Know where your crews are without calling them. Locations come from the technician app in near real time, with no hardware to install in your vehicles.

Customer timeline

Every call, estimate, job, note and photo lands on one timeline per customer. Follow-ups after an estimate stop slipping through the cracks.

Automatic reminders

Appointment confirmations and reminders go out automatically according to your settings. No more evenings spent on reminder calls.

Shared team calendar

Time-off requests, approvals, vacations and holidays live on one calendar that the whole team sees, so nobody gets booked on a day off.

See all features →

SimpleFSM team calendar showing each day's workload as a ring
How it works

Book a job in three swipes

A first call becomes a scheduled job before you hang up, and the customer profile is created for you.

  1. 1

    Pick the day

    Choose the date that works for the customer and see who is already booked.

  2. 2

    Check the route

    Swipe to the map to see how the stop fits the technician’s day.

  3. 3

    Set the time

    Swipe once more, pick the window on the clock and send the confirmation.

Pricing

Free to start. One flat price for your whole team.

Single operator

$0 forever

Everything you need to run a one-person service business. No trial clock.

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FAQ

Questions, answered

Is it really free?

Yes. A single operator can use SimpleFSM for as long as they like with no trial limit and no credit card. You only pay when you add team members.

What does a license include?

One license covers your whole company: every technician, manager and team you add, with GPS tracking, routing and reminders for all of them. There is no per-seat charge.

Which devices does it run on?

Technicians and managers use the Android app. Office staff can also work from any browser at app.simplefsm.com.

Can I export or delete my data?

Yes. You can request a full copy of your data or permanent deletion of your account at any time. See the privacy policy for how.

What kinds of businesses use it?

Home service companies that send crews to customer addresses: duct and dryer-vent cleaning, HVAC, plumbing, appliance repair, cleaning and similar trades.

Run your whole office from your pocket

Free forever for one operator. Add your team when you're ready.