Book a job in seconds
Pick the day, see how it fits the route, set the time. Three swipes and the appointment is on the calendar, the customer profile is created and the confirmation is ready to send.
Features
Built for crews on the road
Every feature in SimpleFSM came from running a real home service business. Here’s what it does for yours.
Routing & GPS
See the whole day on one map
Each technician’s stops are numbered in order, with the driving route and total mileage. Open the map before you promise a time slot and you’ll stop sending crews back and forth across the county.
- Numbered stops in visit order
- Total miles per technician per day
- Live position of every crew
Scheduling
Know how full every day is at a glance
The calendar shows each day as a ring that fills as hours are booked, per technician or per team. Open slots are obvious, so you can offer the customer a real option on the first call.
- Workload rings per day
- Technicians and two-person teams
- Time off and holidays on the same calendar
Everything in the box
Visual routing
See every technician's day on a map with numbered stops and total mileage, so you can slot a new job where it actually fits instead of guessing.
Live GPS tracking
Know where your crews are without calling them. Locations come from the technician app in near real time, with no hardware to install in your vehicles.
Customer timeline
Every call, estimate, job, note and photo lands on one timeline per customer. Follow-ups after an estimate stop slipping through the cracks.
Automatic reminders
Appointment confirmations and reminders go out automatically according to your settings. No more evenings spent on reminder calls.
Shared team calendar
Time-off requests, approvals, vacations and holidays live on one calendar that the whole team sees, so nobody gets booked on a day off.
Android app for the field
Technicians see their route, job details, notes and photos, and update job status from the truck.
Web app for the office
Dispatchers and owners manage the schedule, staff and customers from any browser at app.simplefsm.com.
Roles and teams
Admins, managers, technicians and teams each see what they need, and nothing they shouldn’t.
Run your whole office from your pocket
Free forever for one operator. Add your team when you're ready.