SimpleFSM

SimpleFSM Privacy Policy

Last updated: November 2025

SimpleFSM (“the App”) is operated by WellDuct, LLC (“we”, “us”, “our”).
We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

This Privacy Policy explains what data the App collects, how we use it, how it is stored, and how users can request data deletion.

1. Information We Collect

1.1. Information You Provide Manually

Depending on your use of the App, you may provide:

  • Name, email, and phone number

  • Client names and contact information

  • Job details, notes, and service records

  • Uploaded images (e.g., job photos)

  • Business information for scheduling and dispatching

This information is entered voluntarily and only stored to enable App functionality.

2. How We Use the Information

We use the information you provide to:

  • Manage service jobs and scheduling

  • Store customer information for your business operations

  • Generate invoices, notes, and job summaries

  • Synchronize data within your SimpleFSM account (if applicable)

  • Provide technical support

  • Improve the App experience and reliability

We do not sell, rent, or share your data with third parties for advertising or marketing purposes.

3. Data Storage & Security

  • Data is stored securely using industry-standard protections.

  • Only you (and authorized team members, if you add them) can access your job data.

  • We retain data only as long as necessary to provide App functionality or until you request deletion.

4. Third-Party Services

The App may use third-party services for error reporting or analytics, such as:

  • Google Play Services

  • Firebase (crash reports, performance monitoring)

These services may automatically collect technical information such as device type, OS version, and crash logs. No manual user data is shared with them unless required for diagnostics or performance improvements.

5. Children’s Privacy

The App is not intended for children under 13.
We do not knowingly collect personal information from children.

6. Your Data Rights

You have the right to:

  • Request a copy of all data associated with your account

  • Request correction of incorrect information

  • Request permanent deletion of your account and all associated data

We process all deletion requests promptly.

7. How to Request Account & Data Deletion

Users may request deletion of their SimpleFSM account and all associated data at any time.

Submit a deletion request here:
https://forms.gle/55EdDgMdjLok6c8U9

Or contact us directly:
simplefsmmobile@gmail.com

Upon verification, all data associated with your account will be permanently deleted.

8. Changes to This Privacy Policy

We may update this policy from time to time.
When changes are made, the “Last updated” date will be updated accordingly.
Continued use of the App means you accept the revised policy.

9. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Email: simplefsmmobile@gmail.com
Operator: WellDuct, LLC
App: SimpleFSM